Refund & Return Policy

  • Toys4all endeavors to ensure that every transaction at our website is seamless. We take great care in delivering our products and adhere to the highest quality standards. 

As a policy, we do not offer refunds or exchanges on our products.

Refunds and exchange will only be offered if the product is incorrectly delivered (product doesn’t match the item in the order confirmation) or has a genuine quality/manufacturing defect or product is damaged (only inside contents), possibly in transit. 

email us at with your order number, date of transaction and image of the wrongfully delivered or defective item( only inside contents ) in question.

Our customer care team will look into the issue and revert back within 2 working days. 

After receiving the package, we will inspect the same. Once approved as an eligible return by our Quality Assurance Team, Your replacement request will be processed. Your returns issue will be closed within 10 days of our receiving the return package from you.

Refunds are offered to customers through 2 different methods:

* Replacement

As an option in case, you don’t want to avail the product you have the choice to pick up any other product as a replacement to your product, which was un-repairable, or not in stock.

* Money refund

Genuine cases where the product is found defective, not in stock with us to replace or having manufacturing defects qualify for a full refund in case customer doesn’t wish to avail store credit or replacement options

Refund is accepted and offered when:

  1. The item to be replaced or returned is not in stock anymore.
  2. Item is un-repairable       
  3. Product is wrongly dispatched and different from what was ordered